Terms & Condition

General

By accessing and purchasing from Layang Sutera, you agree to all Terms & Conditions stated. We may update these terms without prior notice.

Product Information

We aim to display colours accurately. However, colours may differ due to lighting, editing, and screen resolution.
Measurements may vary 1–2cm due to manual measurement.

Orders & Payment

  • Orders are confirmed once payment is successful.
  • Changes to orders (colour/size/address) are not guaranteed after checkout.

Processing Time

Orders are processed within 1–3 working days before being handed to courier.

Shipping

  • Delivery takes 2-5 working days depending on location and courier.
  • Layang Sutera is not responsible for delays, lost parcels, or damages caused by the courier.
  • Customer must ensure their address and contact details are correct.

Stock Availability

If an item becomes unavailable after purchase, we will contact you for a replacement or refund.